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You can never be too careful

§ October 1st, 2011 § Filed under #hownot2suck, blogcontent § No Comments

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change your life

§ February 9th, 2011 § Filed under #hownot2suck, blogcontent, moving pictures § No Comments

I recently stumbled into one of the many people I admire who give up their previous incarnation for a brave new one. Good food , too!

what’s an exit?

§ January 6th, 2011 § Filed under blogcontent § No Comments

so, once you learn hownot2suck and you become successful, maybe you can start thinking about this::

Garfield Watson : personal trainer

§ December 20th, 2010 § Filed under #hownot2suck, blogcontent, moving pictures § No Comments

My friend Garfield was my boxing trainer for a time. He was an early inspiration for my decision to write hownot2suck, as he was looking at launching his own business at the time and I occasionally gave him my opinion on issues at hand.

In the meantime, he has done exactly that……was that 4 years ago now?  Wow, time flies!

I ran into Garfield on a recent trip to Toronto and decided to ask him about it.

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Live A Little : George Koller

§ November 25th, 2010 § Filed under #hownot2suck, blogcontent, moving pictures, performance § No Comments

Always the experimenter, in music styles and life itself, I consider myself fortunate to know talented musician George Koller. George brought a sitar to the ebook release. Very cool.

Inspirational of the chapter “Live A Little”, this performance is from the hownot2suck ebook release party of 9.13.10 in Toronto. The chapter itself follows.

And just in case you’d like to hear Spirit doing Zep before Zep did it…

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Steve Jobs

§ November 20th, 2010 § Filed under #hownot2suck, blogcontent § No Comments

In 1995 I predicted the death of Apple Computer. If you use the waybackmachine and you know what i was doing back in those days, you’ll be able to find it. That was back in the day when Steve Jobs was not part of the company and, of course, things have changed a lot since then. Today, I’m a massive Apple fan boy after having used Windows forever. I got my first Apple computer around 2003. Since then I have turned my entire business into Apple users and we use the iPad iPhone Macbookpro iMac AppleTV etal both in the business and socially.

Here’s an interview from 1985 published in Playboy with Steve Jobs, which is an excellent read. There are so many awesome take aways and it’s something for anyone to read who is thinking of starting a company. Whether it’s 1985 or 2010, Steve Jobs has remained someone who really understands people. He clearly understood at the time that consumers wanted a simple, easy to use device. In the interview he predicts that the Internet was going to be show up sometime soon and he also saw that we would be connected.

Whenever I wonder about some of my friends who might dismiss Apple their products or Steve Jobs, I just think he’s been right so many times, and he’s going to be right again and again and again. This is an excellent read.

It will remind you that your device or idea must actually work and be easy to use in order for people to care. Technorati Tags: , , ,

startup mistakes

§ November 19th, 2010 § Filed under blogcontent § No Comments

once in a while i come across some perfect and obvious things that others pull together into one good and sensible list.

this one of them!

twentybux

§ November 13th, 2010 § Filed under blogcontent § No Comments

so, i thought i would get a little tune-up for my bicycle.  i could get it done for free by the place that i bought it at, but i wanted to give some $ to a fellow on venice beach boardwalk who fixes bikes.  He lives in a van, seems like a nice guy, and we always say hi to one another.

Up I ride and say ” can you look at the brakes and the gears, oil, full the tires, and note that a couple of spokes might need tightening…and here’s twenty bucks”. 

He says, “well, with the spokes that’ll be forty bucks.”

“Ok, forget the spokes, and just do the rest for twenty.  OK?  The bike was three hundred new, and i don’t want to put forty into it.”

He comes back with “I’ve worked on bikes that win races, and i should charge you sixty.”

My turn…”Look, i don’t want to embarrass you or me.  Sorry, I sort of thought i was doing you a favor, and that you could use the business.”  He stares at me blankly, perhaps thinking I’m going to cave.  Not sure what he was thinking, really.

So, I ride away, not sure how either of us won anything.  And my bike still needs a look at.  Off to the bike store.

Capri- Voting With Our Feet

§ October 23rd, 2010 § Filed under #hownot2suck, blogcontent § No Comments

the reviews on Yelp say it all.

Tonite, a friend and I went for dinner to Capri, a so-called “classy” place on Abbot Kinney in Venice CA 90291, and the endless disappointments were…endless.

After having expressed at least 3 times how i wished to have my steak done…rare…and better too rare then not rare enough, it arrived 30 minutes later…on the far side of medium done, verging on well done. My friend sent his meal back as he was now eating alone…yes, i had no choice but to send my meal back as it was un-eatable fro me. Additionally, I took no pleasure in having waited 30 minutes for the wrong delivery, but there is no way I could eat this semi-shoe-leather, and we were having a good time, so no biggie. Several minutes later our waitress returned with a menu and we both ordered a new item, the same thing.  The salmon that now returned 20 minutes later, and in Capri’s defense, was quite good.

But, we had to use mind control to let her know that a glass of wine on the house might be the right way to deal with having completely screwed up my order, and that it was 30 minutes to arrive, and we still had not been fed.  We had now been generally foodless for close to an hour since our arrival.  I felt like we were in an episode of Hells Kitchen.

Having said the above, all of it was excusable, but the following was not.  My friend had chatted up the owner, Allanah, upon our arrival.  Yet, when we had our problem with the poorly delivered meal, she breezed by our table and left with a friend for shores unknown.  Upon her later return, she continued to ignore us. Even upon our receiving the bill, and even with the knowledge that the restaurant was now empty but for us, she did not say a word to us, and I promise you, dear reader, that we were nothing short of the most kind and humour-filled customers, as we were in such good moods throughout our sojourn, so our attitude was not the problem. 

No, the problem was that the owner did not care to engage with us or the problem with our meal, thus ensuring the most basic rule of being a small business owner.  We will vote with our feet. And in 2010, our feet are loud.  We will tell our 811 friends on Facebook, and our 500 or so followers on Twitter. Not that it matters to her, as we were faced with our bill for our re-ordered meals, and our bottle of wine.

In defense of the waitress, who was clearly in over her head from the get-go, we did also receive a glass of wine each, as well as an appetizer on the house.  I have no complaint with any of that.  No, I have issue with an owner who clearly knew what the problems were, had engaged us in pleasant chit-chat earlier, and still chose not to face the firing squad of her customers.  She is an empty vessel and one who I can no longer put my money to work on. To give her business, or to recommend anyone else to give her business, is to suck @businessnbeing. And, that is just not my style.

Note to self…if your staff screws up, then you have screwed up.  Therefore, you are the one who needs to make good, to apologize, to face the firing squad…to be “classy”.  When you choose to ignore this, you are choosing to kill your business…you are choosing to suck @businessnbeing.

ATOMICTOM

§ October 16th, 2010 § Filed under blogcontent § No Comments

This is what it looks like when you learn hownot2suck. Finding some good and a creative urge from something that sucks as bad as getting your gear ripped off…now that is truly cool.

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